InnerTrek Training Privacy Policy

Effective Date: July 14, 2026

InnerTrek Training respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our websites, create an account, submit an application, purchase or participate in a program, use our learning platforms, communicate with us, or otherwise interact with InnerTrek.

In this Policy, “InnerTrek,” “we,” “us,” and “our” refer to InnerTrek Training.

1. Scope

This Policy applies to InnerTrek websites, course portals, applications, registration forms, events, educational programs, and other services that link to or reference this Policy.

Third-party websites or services have their own privacy practices. This Policy does not control the independent collection or use of information by those third parties.

2. Information We Collect

The information we collect depends on how you interact with InnerTrek.

Contact and Account Information

We may collect:

• Your name.

• Email address.

• Telephone number.

• Mailing address.

• Username and account details.

• Communication preferences.

• Emergency contact information when relevant to a program.

Application and Enrollment Information

When you apply for or participate in a program, we may collect:

• Educational and professional background.

• Employment or licensing information.

• Application responses.

• References.

• Program interests and goals.

• Attendance records.

• Assignments and assessment results.

• Course progress.

• Feedback and evaluations.

• Certificate and completion information.

• Scholarship or financial-assistance information.

Payment and Transaction Information

We may collect transaction information such as:

• The program purchased.

• Amount paid.

• Payment status.

• Billing address.

• Refund or dispute information.

• Limited payment-method details, such as card type and the final digits of a card.

Payment information is processed through third-party payment providers. InnerTrek generally does not receive or store your complete credit or debit card number.

Communications

We collect information you provide when you:

• Email, call, or text us.

• Submit a contact form.

• Schedule a meeting.

• Participate in a course discussion.

• Communicate with educators or staff.

• Complete a survey or feedback form.

• Request technical or student support.

Live Sessions and Recordings

Online classes, meetings, or events may be recorded when participants are notified.

Recordings may capture names, voices, video, chat messages, or other participation. InnerTrek will provide notice when a session is being recorded and will use recordings for the purposes communicated to participants.

Small groups, home groups, supervision, confidential discussions, or sensitive experiential sessions may have additional recording restrictions.

Optional Sensitive Information

Some applications, accommodation requests, safety screenings, or experiential programs may ask you to voluntarily provide information related to health, disability, accessibility, personal history, or other sensitive circumstances.

We collect this information only when reasonably relevant to:

• Determine eligibility or readiness.

• Support participant safety.

• Provide reasonable accommodations.

• Meet regulatory or facility requirements.

• Administer a program you requested.

Please do not submit confidential medical, client, or patient information through the general course platform, discussion boards, or standard email unless specifically instructed to do so through an authorized process.

Device and Usage Information

When you use our websites or platforms, we or our service providers may automatically collect:

• Internet Protocol address.

• Browser and device type.

• Operating system.

• Approximate location derived from an IP address.

• Pages viewed.

• Links clicked.

• Login activity.

• Course activity and progress.

• Referring website.

• Date and time of access.

• Cookie and similar technology information.

3. How We Use Information

InnerTrek may use personal information to:

• Create and manage accounts.

• Review applications.

• Process enrollment and payments.

• Deliver courses and educational services.

• Track attendance, progress, and completion.

• Issue certificates.

• Communicate schedules, requirements, and program updates.

• Provide student, technical, and customer support.

• Administer payment plans, refunds, or disputes.

• Evaluate eligibility for a program, practicum, intensive, or experiential component.

• Provide requested accommodations.

• Maintain safety and professional standards.

• Improve programs, curriculum, websites, and operations.

• Conduct surveys and analyze engagement.

• Send newsletters, educational information, or marketing communications where permitted.

• Prevent fraud, misuse, security incidents, and unlawful activity.

• Maintain business, financial, and regulatory records.

• Comply with legal obligations.

• Establish, exercise, or defend legal claims.

• Enforce our agreements and policies.

4. How We Share Information

We may share personal information as described below.

Service Providers

We use service providers to support functions such as:

• Course and website hosting.

• Payment processing.

• Video hosting.

• Video conferencing.

• Email and text communication.

• Forms and applications.

• Scheduling.

• Document management and electronic signatures.

• Data storage.

• Analytics.

• Customer support.

• Accounting and professional services.

These providers may access information only as reasonably necessary to perform services for InnerTrek and are subject to their own legal and contractual obligations.

Educators, Staff, and Contractors

We may provide information to InnerTrek staff members, educators, application reviewers, contractors, or program partners who need it to administer an offering, provide support, evaluate participation, or maintain safety.

Practicum, Intensive, Facility, or Regulated-Service Partners

When a program involves an outside practicum site, licensed facility, service center, regulator, educator, or professional partner, we may share information reasonably necessary to coordinate participation.

Additional consent, privacy notices, releases, screening documents, or agreements may apply.

Legal and Safety Reasons

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with a law, regulation, subpoena, court order, or lawful government request.

• Protect the safety, rights, or property of InnerTrek or another person.

• Investigate fraud, abuse, misconduct, or a security incident.

• Enforce our agreements.

• Respond to an emergency.

Business Transactions

If InnerTrek is involved in a merger, financing, restructuring, acquisition, sale of assets, or similar transaction, information may be disclosed to the parties involved, subject to appropriate confidentiality protections.

With Your Direction or Consent

We may share information when you request, authorize, or consent to the disclosure.

5. Sale and Advertising Use of Personal Information

InnerTrek does not sell personal information for monetary payment.

We may use website analytics, cookies, pixels, or similar technologies to understand website activity, measure communications, or promote InnerTrek offerings. Depending on the technology and the law that applies to you, certain advertising-related disclosures may be treated as “sharing” or targeted advertising.

Where required, you may be provided with cookie settings or another method to manage these technologies.

InnerTrek does not use sensitive application or health-related information for targeted advertising.

6. Cookies and Similar Technologies

Cookies and related technologies help websites and platforms:

• Keep users signed in.

• Remember preferences.

• Maintain security.

• Process purchases.

• Measure website performance.

• Understand course and website engagement.

• Improve user experience.

• Evaluate communications or advertising.

You can manage cookies through your browser or available website settings. Blocking certain cookies may affect account login, checkout, course access, or other website functions.

7. Email and Text Communications

We may send administrative communications concerning:

• Applications.

• Purchases.

• Payment plans.

• Program schedules.

• Course access.

• Assignments.

• Certificates.

• Policy changes.

• Student support.

• Safety or security matters.

Administrative messages are necessary to provide the services you requested and may not include an unsubscribe option.

Marketing emails will include a method to unsubscribe where required. You may also contact us at [email protected] to update your communication preferences.

Consent to receive marketing communications is not a condition of purchasing a program unless expressly stated and legally permitted.

8. Payment Processing

Payments may be processed through Thinkific, Stripe, or another authorized payment provider.

Payment providers collect and process payment information under their own privacy policies and security procedures. InnerTrek generally receives transaction confirmation and limited payment details rather than your complete card number.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide programs and services.

• Maintain educational and completion records.

• Administer accounts.

• Fulfill contracts and payment obligations.

• Meet regulatory, tax, accounting, accreditation, or legal requirements.

• Resolve disputes.

• Enforce agreements.

• Protect safety and security.

Retention periods differ depending on the type of information and the reason it was collected.

We may retain certain student records after course-platform access expires. When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it, subject to applicable requirements.

10. Security

InnerTrek uses reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, platform, email system, or method of electronic storage is completely secure. We cannot guarantee that information will never be accessed, lost, altered, or disclosed without authorization.

You are responsible for protecting your password and notifying us promptly of suspected unauthorized account activity.

11. Your Privacy Choices and Rights

Depending on where you live and the laws that apply, you may have the right to request:

• Access to personal information we maintain about you.

• Correction of inaccurate information.

• Deletion of certain information.

• A portable copy of certain information.

• Restriction of or objection to certain processing.

• Withdrawal of consent where processing is based on consent.

• Information about categories of information collected or disclosed.

• The ability to opt out of certain targeted advertising or sharing.

• Review of a decision made through certain automated processes.

These rights may be subject to legal exceptions. For example, InnerTrek may retain information needed to complete a transaction, document program completion, comply with law, resolve a dispute, or protect safety.

To submit a privacy request, contact [email protected] and include “Privacy Request” in the subject line.

We may need to verify your identity before completing a request. An authorized agent may submit a request where permitted by law, but we may require documentation confirming that authority.

You will not be unlawfully discriminated against for exercising an applicable privacy right.

12. International Users

InnerTrek is based in the United States.

If you access our services from another country, your information may be transferred to and processed in the United States or other countries where our service providers operate.

Those countries may have privacy laws that differ from the laws where you live. Where required, appropriate safeguards will be used for international transfers.

13. Children and Minors

InnerTrek’s services are not directed to children under 18, and we do not knowingly collect personal information from children under 18 through our general website or learning platform.

Programs involving regulated psilocybin services may require participants to be at least 21.

If you believe a minor has provided personal information without appropriate authorization, contact [email protected].

14. Third-Party Links and Platforms

Our websites and programs may link to third-party websites, articles, videos, research, applications, social networks, or other services.

A link does not mean that InnerTrek controls or endorses the third party’s privacy practices. Review the privacy policy of any third-party service before providing information.

15. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our programs, technology, service providers, or legal obligations.

The effective date at the top will be revised when changes are made. Material changes may also be communicated through the website, learning platform, or email.

16. Contact Us

Questions, concerns, or privacy requests may be directed to:

InnerTrek Training
Email: [email protected]
Oregon, United States